Property management, automated.
EasyTenant receives tenant requests via WhatsApp, SMS and email, assigns them to the right category and dispatches your service providers — no phone calls, no paperwork.
Without EasyTenant
No more phone chaos
Constant calls and emails
Tenants report issues by phone, email or notes in the mailbox — nothing is captured centrally, everything has to be typed up.
Finding contractors manually
For every report you call down your list of service providers until someone picks up.
No overview
Which report is open? Who has been dispatched? Without a system, the status gets lost — and tenants keep asking.
With EasyTenant
How EasyTenant works
From tenant message to work order — in three steps.
- 1
Tenant reports the issue
Via WhatsApp, SMS or email — the customer number from the welcome letter automatically matches every message to the right tenant.
- 2
EasyTenant categorizes
Plumbing, heating, electrics, locksmith or caretaker: the report is classified automatically and your preferred provider is suggested.
- 3
Dispatch — automatic or one click
For each category you decide: dispatch automatically or approve first. The tenant is kept informed at every step.
A look inside
This is what EasyTenant looks like
All reports, properties and service providers in one place — organized instead of inbox chaos.
Property management, automated
Good afternoon, Ms Weber
Monday, July 7 · 12 properties · 13 tenants
Open reports
5
2 awaiting approval
In progress
3
appointments set
Resolved this week
8
+2 vs. last week
Avg. response time
1.8 hrs
last 30 days
Recent reports
View all →
WhatsApp channel
+49 151 234 567 89
The tap has been dripping since yesterday …
Report #4127 recorded ✓
Automation status
Change settings →
Everything that takes work off your plate
WhatsApp, SMS & email
Tenants report issues on the channel they already use — everything ends up in one list.
Automatic dispatching
Your preferred provider is dispatched automatically — or waits for your one-click approval.
Properties & tenants
All buildings, units and tenants managed centrally — with open reports per property at a glance.
Provider ranking
For each category you define which company is contacted first.
Welcome letter by post
Every new tenant automatically receives their customer number and reporting contacts by letter.
Dashboard & status
Open reports, jobs in progress, resolved cases — the status of every report is always visible.
Who it's for
For private landlords, property managers and HOA administrators
EasyTenant grows with you — from a single rental house to a portfolio with hundreds of units.
Private landlords
Renting out one or two houses on the side? EasyTenant takes calls and contractor hunting off your plate — your tenants' damage reports run automatically, even while you're at work or on holiday.
Property management companies
Professional property managers relieve their team: tenant requests from WhatsApp, SMS and email arrive structured in one list — including automatic dispatching of the right service providers.
HOA management
Also for homeowners' association management: maintenance reports for common property are cleanly documented, categorized and tracked through to completion.
One price. No surprises.
€7.50per property / month
No matter how many tenants live in a property — you pay per property, not per tenant.
Cancel monthly. All features included. No setup fee.
See pricingFrequently asked questions
›How do tenants report an issue?
Via WhatsApp, SMS or email to your EasyTenant number or address. The customer number from the welcome letter automatically matches the message to the right tenant and property.
›What does EasyTenant cost?
€7.50 per property per month — cancel monthly, all features included. Example: 12 properties cost €90.00 per month.
›Do I have to approve every work order?
No. For each category (e.g. plumbing or heating) you decide whether your preferred provider is dispatched automatically or the report waits for your approval.
›Do my tenants need an app?
No. Tenants simply use WhatsApp, SMS or email — no installation or registration required.
›How fast can I get started?
Within minutes: create an account, add properties and tenants, add your service providers — done. EasyTenant sends the welcome letters to your tenants automatically.
›How do tenants know where to write?
Every tenant automatically receives a welcome letter by post — with their personal customer number and all reporting contacts.
Ready for fewer phone calls?
Start now and automate your tenant requests — set up in minutes.
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